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Science, Technology and Innovation Studies show that intensified user producer interaction (UPI) increases chances for successful innovations, especially in the case of emerging technology. It is not always clear, however, what type of interaction is necessary in a particular context. This paper...
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The cost information system plays an important role in every organization within the decision-making process. An …
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In this paper, we describe an analysis framework we developed in order to analyze the implementation of a simplification strategy in a Swiss Canton. This strategy is based on a participatory analysis of services and on the development of eGovernment foundations through the use of open standards...
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users of financial information: shareholders, state, employees, banks, stock exchange, debtors, suppliers, clients etc …
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that, beside factors like the importance of software as a core competence of the firm, the role of users on the related …
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This article discusses different ways in which users may be involved in the ideation phase of service innovation and … workshops (one with users only and the other with a mix of users and employees) in a library. The authors' study shows that the … blog is efficient in giving the users voice whereas the mixed workshop method (involving users and employees) is …
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