Lawrence (management, New Jersey Institute of Technology), Klimberg (decision and system sciences, Saint Joseph's U.), and Miori (decision and system sciences, Saint Joseph's U.) present research conducted in order to provide insight on the integration of transportation, distribution, and...

Intro -- Contents -- Preface -- 1 The Value of Operations -- I Operations Strategy -- 2 From Customer Value to Operations Strategy -- 3 Matching Products, Markets, and Strategies -- 4 Procurement and Supply Contracts as Competitive Weapons -- 5 Risk Mitigation Strategies -- 6 Rethinking the Role...