Thürer, Matthias; Maschek, Thomas; Fredendall, Lawrence; … - In: Management Research Review 42 (2019) 3, pp. 412-426
Purpose: The purpose of this paper is to show that Hoshin Kanri has the potential to integrate the operations strategy literature into a coherent structure. Hoshin Kanri’s planning process is typically described as a top-down cascading of goals, starting with the senior management’s goals...