Purpose: Keywords search is intuitive, simple to use and convenient. It is also the de facto input interface for textual and multimedia retrieval. However, individuals often perform poorly when faced with exploratory search tasks that are common during learning, resulting in poor quality...

Soft skills are important for seeking jobs as well as for a productive, successful and fulfilling career. The main objective of this study was to investigate students’ perceptions of the importance of soft skills and their satisfaction with the level of skills possessed by them. In addition,...

Special libraries are undergoing some fundamental changes which require redefinition of the competencies of information professionals. The contextual variables necessitate identification of competencies in relation to the peculiarities of a situation. Some methodological improvements were also...

High hopes were attached to CD‐ROM technology at its inception in bridging the gap between ‘information rich’ and ‘information poor’ countries. However, this is technology is entering the libraries of developing countries at a much slower pace than expected. This paper explores the use...

Purpose – The objective of this paper is to investigate perceptions and stereotypes associated with the library and information profession and to determine whether the public image of library professionals has improved with the extensive use of ICT. Design/methodology/approach – The areas...

The integration of the Internet has affected all functions of the library, particularly reference services. In the reference department, this integration has led to the utilisation of new tools and methods for providing information to library users. This study investigates the effect of the...