Purpose – The purpose of this paper is to investigate and quantify the impact of delivery restrictions on costs and environmental performance for a distribution operation. Design/methodology/approach – Data were gathered from a company and several scenarios with varying delivery restrictions...

Purpose: The business model plays a key role in the survival and success of any business. In the family business context, the business model includes more than purely economic variables, and it is vital to recognise and identify these for sound business decision-making. This empirical and...

Freight transportation system is critical to economic activity but it carries significant environmental costs, notably GHG emissions and climate change : energy use and corresponding CO2 emissions is increasing faster in freight transport than in other sectors and this increase is primarily the...

Online purchases of clothes are increasing rapidly and with it, the number of returns. Return rates of clothing bought online can be up to 70%, involving high reverse logistics costs to retailers as well as sustainability costs to society. This paper seeks to illustrate how digitalisation can...