Foreword / by Simon Murry -- Foreword / by Admiral William (Bill) A. Owens -- Preface -- Acknowledgments -- Introduction: business management philosophy : the mysterious driver of Huawei's success -- Common sense and truth : customer centricity -- Soul of business : dedication is the key to...

In this paper we will discuss Nokia's struggle to find a sustainable approach to the Smartphone market. The findings are based on (i) a review of Nokia's history, and specifically on how Nokia dealt with introducing new, more or less smart handsets, (ii) on interviews with managers from Nokia...