Purpose: The purpose of this paper is to investigate the relationship between the repurchase intention of a customer and his/her perception of various aspects of an e-tailer’s product return process, such as leniency, fairness and quality of the return process. Design/methodology/approach:...

Climate change will affect water availability differently in Europe u0096 likely a large decrease in Southern Europe, while an increase in the North. However, the largest increases will be felt where very few people actually live u0096 above 60°N, whereas large populations will be affected by...

As the worlds largest economy, the United States is also the largest consumer of fossil energy sources and the largest per capita emitter of greenhouse gases. Although the climate and energy policies adopted over the past decade have been insufficient to reverse continued emissions growth, a...

As the worlds largest economy, the United States is also the largest consumer of fossil energy sources and the largest per capita emitter of greenhouse gases. Although the climate and energy policies adopted over the past decade have been insufficient to reverse continued emissions growth, a...