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This paper studies the relationship between leadership as an activity of business process management (BPM) and company … performance. Business process data about leadership and business processes in SMEs were collected via questionnaires on the … population of 3007 SMEs in Slovenia. Aspects of leadership such as the involvement of employees, middle management, customers and …
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-trust; compassionateness and assertiveness must combine with one another to achieve leadership based on smart trust, what is outlined in a … possible to bring together the best of the worlds of management and leadership in a balanced way, with efficiency in …
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