Datta, Saurav; Samantra, Chitrasen; Sankar Mahapatra, Siba - In: Benchmarking: An International Journal 20 (2013) 4, pp. 537-548
Purpose – The purpose of this paper is to develop a decision‐making procedural hierarchy for evaluation as well as selection of third‐party reverse logistics provider (3PL) under fuzzy environment. Design/methodology/approach – Due to uncertainty, vagueness arising from decision makers...