How do mafias work? How do they recruit people, control members, conduct legal and illegal business, and use violence? Why do they establish such a complex mix of rituals, rules, and codes of conduct? And how do they differ? Why do some mafias commit many more murders than others? This book...

"Could the terrorist attacks on the Twin Towers have been avoided? What about the recent global financial crisis? Behind these apparently very different events it is possible to identify a common element of organizational myopia - a syndrome that severely limits the capacity of organizations to...