This study analyzes the impact of blockchain mobile payment services on customer loyalty intention through the mediating role of service quality, privacy and security, and customer satisfaction in the Bangladeshi hospitality industry. Data were collected through a survey using a structured...

chapter 1 Introduction -- chapter 2 Episodes of vertical disintegration -- chapter 3 Hotels as a property asset class -- chapter 4 The role of professional service firms -- chapter 5 The provision of hotel management services -- chapter 6 Becoming brand owners and managers -- chapter 7...