Optimal crew allocation and scheduling is an important issue in the management of a large fleet of taxis. Presents a modelling study of a taxi service operation in a Singapore public transport company, with the results adaptable for other similar operations. Proposes two quantitative techniques:...

Explores the relationships between statistical process control (SPC) and forecasting procedures. While both procedures are often applied and used in different contexts, a careful analysis shows that they go through the same stages that culminate in process or forecast monitoring. This apparent...