Towell, Elizabeth R.; Lauer, Joachim - In: American Journal of Business 16 (2001) 1, pp. 69-76
There has been long‐term interest in the processes that affect human‐computer interaction, particularly those causing stress. Computer related stress has previously been correlated to general stress (Cohen, Kamarack, and Mermelstein 1983) and to somatic complaints (Derogatis et al. 1974). A...