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Fontalvo Herrera, Tomás José
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Hoz Granadillo, Efraín de la
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International journal of productivity and quality management : IJPQM
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International journal of six sigma and competitive advantage : IJSSCA
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ECONIS (ZBW)
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Evaluation method of the sigma level multidimensional capacity of the service dimensions in a call centre of a telephone company
Fontalvo Echavez, Orianna
;
Fontalvo Herrera, Tomás José
; …
- In:
International journal of productivity and quality …
34
(
2021
)
3
,
pp. 319-335
Persistent link: https://www.econbiz.de/10012800562
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2
Behaviour of productivity indicators and financial resources in the field of extraction and exploitation of minerals in Colombia
Morelos Gómez, José
;
Fontalvo Herrera, Tomás José
; …
- In:
International journal of productivity and quality …
25
(
2018
)
3
,
pp. 349-367
Persistent link: https://www.econbiz.de/10011985759
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3
Methodology with multivariate calculation to define and evaluate financial productivity profiles of the chemical sector in Colombia
Hoz Granadillo, Efraín de la
;
Morelos Gómez, José
; …
- In:
International journal of productivity and quality …
27
(
2019
)
2
,
pp. 144-160
Persistent link: https://www.econbiz.de/10012106447
Saved in:
4
Comparative analysis of multivariate capacity indicators for serial and parallel systems
Fontalvo Herrera, Tomás José
;
Banquez Maturana, Ana …
- In:
International journal of six sigma and competitive …
14
(
2023
)
4
,
pp. 468-489
Persistent link: https://www.econbiz.de/10014428343
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