Purpose: The purpose of this paper is to develop the balance score card (BSC) approach based Lean Six Sigma (LSS) performance measurement system and investigate the critical measures currently practiced by Indian manufacturing organizations. Design/methodology/approach: This study offers...

Purpose: The purpose of this paper is to examine the role of supplier development activities (SDAs) in the context of three major performance outcomes (POs), i.e. supplier performance improvement (SPI), buyer’s competitive advantage improvement (BCAI) and buyer-supplier relationship...

Purpose: The purpose of this paper is to examine and compare extant framework in humanitarian supply chain management (HSCM) and to propose a framework on humanitarian supply chain (HSC) performance measurement based on the content, context and process. Design/methodology/approach: The...

Purpose: The purpose of this paper is to test the relationship between supply chain knowledge flow enablers (SCKFEs), knowledge flow performance and supply chain (SC) performance (operational performance, customer satisfaction, and financial performance) for Indian manufacturing organizations....

Purpose: The purpose of this paper is to examine and introduce comprehensive insights into the field of Lean Six Sigma (LSS) by reviewing the existing literature and identifying the research gap. The state of LSS research is assessed by critically examining the field, along with a number of...

Purpose: The purpose of this paper is to explore green supply chain management (GSCM) performance measures and to develop a framework for evaluating the impact of GSCM implementation on organizational performance. Design/methodology/approach: This research develops a performance measurement...

Purpose: The aim of this analysis is to review the Indian manufacturing organizations practicing Lean Six Sigma (LSS) tools/techniques with an objective of monitoring the performance of an organization and to develop recommendation for strategies to benchmark organizational operational...

Purpose: Outsourcing is a crucial tool for an organization to focus on its core business operations. The purpose of this study is to find critical success factors (CSFs) of outsourcing and to prioritize the performance outcomes of outsourcing because of the adoption of its CSFs....