The continuous transformation of the industrial society into a service and knowledge society is accompanied by profound change of demand: Customer requests will increasingly focus on individual products, shorter delivery times and appropriate prices. To encounter these challenges under the...

How can we understand the innovativeness of firms or organizations in general, and how should we assess it in terms of nontechnological innovation? My paper deals with these two questions. The ability of companies to adapt to new circumstances, to create new products, processes and new...

The paper refers to the discussion of measuring and assessing knowledge capital. In particular, the interconnectedness of the intangible resources in organizations is not well represented in the methodical approaches. Moreover, the identification of driver resources which is strongly connected...