Attendance and expansion growth rates in the territory make the tourism sector of significant interest for the implementation of policies on environmental protection at EU level. The need to protect local natural heritage, to integrate the development policies of the tourism industry with other...

Purpose: The purpose of this paper is to contribute to the scholarship on public management models and to advance the theoretical conceptualization of the complexity of performance management systems (PMSs). The paper explores how the characteristics of PMSs vary within and across different...

Purpose: This paper aims to analyse the extent to which health and safety action controls, results controls and informal controls affect the integration of health and safety issues into management actions, which in turn leads to improve health and safety performance. It also investigates the...

Purpose: The purpose of this paper is to deal with the link between identity and crisis deriving by natural disasters, exploring the function of the shared identity linking individuals, groups, organizations and its external networks. The shared identity is not static. It is a dynamic...

Purpose: The study analyses how management control supports the organisation's response to the COVID-19 pandemic lockdown. Design/methodology/approach: Video interviews with top and middle-level managers who were directly involved in handling the response to the COVID-19 crisis in late winter...