Purpose: This paper aims to explore the role of performance measurement systems as technologies of government for the assessment and management of the effects of COVID-19 in the context of six cities involved in a large European project. Design/methodology/approach: Based on the field study of...

Over recent decades, securities post-trading has seen a radical change from paper-based to electronic procedures. Technological advances have facilitated digitisation as a global trend. While in the investment industry technology has also been a key driver for financial automation since the late...

Purpose – The purpose of this one‐company case study is to investigate the possible use of causal maps in the performance management and measurement of corporate social responsibility (CSR) related intangibles. Design/methodology/approach – In order to test the suitability of the chosen...