Siemens' Knowledge Journey / Thomas H. Davenport and Gilbert J.B. Probst -- The Knowledge Strategy Process - an instrument for business owners / Josef Hofer-Alfeis and Rob van der Spek -- ShareNet - the next generation knowledge management / Michael Gibbert, et al.-- SiemensIndustrialServices:...

Cover -- Title Page -- Copyright -- Contents -- Introduction -- Human Interactions Measured -- Online Behavior Through Data Collection -- What Types of Data Are Essential to Collect? -- Asking and Answering Questions with Data -- The Datasets Used in This Book -- Wikipedia -- Twitter -- Stack...