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Prior work has demonstrated that prosocial incentives - where individuals' effort benefits a charitable organization … - can be more effective than standard incentives, particularly when the stakes are low. Yet, little is known about the … effectiveness of prosocial incentives on people's decisions to participate or opt-in to the incentivized activity in the first place …
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We conducted a randomized controlled trial involving nearly 700 customer-service representatives (CSRs) in a Canadian government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected their subsequent organ donor registration rates....
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We conducted a randomized controlled trial involving nearly 700 customer-service representatives (CSRs) in a Canadian government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected their subsequent organ donor registration rates....
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Early studies often found that offering economic incentives for undertaking prosocial and intrinsically motivated … related to whether crowding out (or substitution) is likely to occur. In many cases, incentives succeed in encouraging more … prosocial behavior and are also cost-effective. However, although the substitution of external incentives for intrinsic …
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