Gomes, Emanuel; Lehman, David W.; Vendrell-Herrero, Ferran - In: International Journal of Operations & Production Management (2021)
Purpose: The purpose of this study is to develop a history-based framework of servitization and deservitization. Design/methodology/approach: The study draws on three history-based management theories, i.e. industry lifecycle, strategic pivoting and strategy restoration, to develop a conceptual...