This paper presents the issue of assessing the validity and effectiveness of implementing a Business Intelligence system in an IT Support Organization. This entity provides IT services to external clients involving, in particular, the storage and processing of large amounts of data. The vast...

The tremendous growth of data of all forms has led to an increase in research on the uses and outcomes of Business Intelligence and Analytics (BI&A). Much of the current research however, focuses on the technological aspects. The process of decision making with data is treated more or less like...

Neurophysiological methods and recording techniques are increasingly being embraced to enhance business intelligence about consumers' behavior. Researchers have found evidence linking individual characteristics with variations in mental processing and user literacy for neurally-controlling...

In modern workforce management, the demand for new ways to maximize worker satisfaction, productivity, and security levels is endless. Workforce movement data such as those source data from an access control system can support this ongoing process with subsequent analysis. In this study, a...