maturity could increase the quality of the communication between the servant and the client. By increased focus on roles and …The roles of the public servants seem to change towards increased service attitudes influenced by degree of IT Maturity … communication seems to be mainly influenced by the degree of equity between the partners. However, for amateur users increased IT …

, relations are like games, having in view certain purposes and including rules, which define the roles the persons in relation …“We all aspire to talk, to dialogue in a world shaken by multimedia communication, but which paradoxically establishes … outside the communication, communication being the sense, the support and the reason of being. The content of communication …

Arab Emirates (UAE), focusing on the roles of management commitment, organizational context, and IT department maturity in …