MAENHOUT, B.; VANHOUCKE, M. - Faculteit Economie en Bedrijfskunde, Universiteit Gent - 2008
In 2007, Brussels Airlines encountered a chronic shortage of pilots leading to a high and unbalanced workload, dissatisfied pilots, and a high turnover rate. The crew rostering process of Brussels Airlines is characterized as a manual preferential fair share process. The successful application...