Purpose: Project complexity has been comprehensively investigated over the last two decades, resulting in many descriptive frameworks and models. The common layout is a multidimensional construct. While the perception of the complexity of projects is essential for a managerial approach, only...

Over the past decade, design science research (DSR) has re-emerged as an important research paradigm in the field of information systems. However, the approaches currently recommended for conducting design science research do not include an ethical component. Thus, the objective of this paper is...

This study aims to research the impact of impersonal and interpersonal trust on communication among virtual teams. A multi-method case study was conducted, with data provided by 94 organisation members in a global telecommunication company with a long history of virtual ways of working. The case...

Purpose: ICT projects, especially in the public sector, can have a substantial impact on society but are challenging due to organizational and technological complexities and uncertainties. Collaborative and cooperative project delivery models, namely, the project alliance method, can mitigate...