Sadeghi, J. Kiarash; Struckell, Elisabeth; Ojha, Divesh; … - In: Journal of Knowledge Management 25 (2020) 4, pp. 714-742
Purpose: Service organization supply chains provide a context that amplifies the complexity of interorganizational interdependencies and the need to build unique capabilities and innovative solutions, especially when confronted with man-made or natural disasters. Using the lens of complex...