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To err is human : tolerate humans instead of machines in service failure

Chen, Nuoya; Mohanty, Smaraki; Jiao, Jinfeng; Fan, Xiucheng - In: Journal of retailing and consumer services 59 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012433727

Can lonely people behave morally? : the joint influence of loneliness and empathy on moral identity

Jiao, Jinfeng; Wang, Jing - In: Journal of consumer psychology : JCP : the official … 28 (2018) 4, pp. 597-611

Persistent link: https://www.econbiz.de/10011937361

Can investing diaries be hazardous to your financial health?

Cipriano, Michael C.; Gruca, Thomas S.; Jiao, Jinfeng - In: The journal of prediction markets 14 (2020) 1, pp. 105-125

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Sincere or exciting? : brand personality and argument quality on brand attitude

Jiao, Jinfeng; Levin, Irwin P.; Gaeth, Gary J.; … - In: Journal of consumer behaviour 21 (2022) 6, pp. 1268-1279

Persistent link: https://www.econbiz.de/10013461099

The effects of authentic and hubristic pride on indulgence

Jiao, Jinfeng; Cole, Catherine A.; Gaeth, Gary J. - In: European journal of marketing 56 (2022) 12, pp. 3249-3271

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Does the length of a review matter in perceived helpfulness? : the moderating role of product experience

Jia, Han; Shin, Sumin; Jiao, Jinfeng - In: Journal of research in interactive marketing : … 16 (2022) 2, pp. 221-236

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Responses to ethical scenarios : the impact of trade-off salience on competing construal level effects

Amaral, Nelson Borges; Jiao, Jinfeng - In: Journal of business ethics : JBE 183 (2023) 3, pp. 745-762

This research investigates the importance of trade-off salience in understanding how variations in consumers’ construal levels can influence moral judgments. Across five experiments, trade-offs are implied and explicitly made salient, and construal levels are manipulated by altering temporal...

Persistent link: https://www.econbiz.de/10014285946

Does everyone have the potential to achieve their ideal body weight? : lay theories about body weight and support for price discrimination policies

Li, Shaobo; Kokkoris, Michail D.; Savani, Krishna - In: Organizational behavior and human decision processes : … 157 (2020), pp. 129-142

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Residential mobility boosts new product adoption

Zeng, Fue; He, Qiong; Li, Shaobo; Luo, Aowei - In: Psychology & marketing 40 (2023) 5, pp. 1012-1025

Persistent link: https://www.econbiz.de/10014291685

Sizes are gendered : the effect of size cues in brand names on brand stereotyping

Zhang, Kuangjie; Li, Shaobo; Ng, Sharon - In: Journal of consumer research : JCR ; an … 49 (2022) 2, pp. 252-267

Persistent link: https://www.econbiz.de/10013349043

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