Background: The coffee industry is one of the most important world supply chains, with an estimated consumption of two billion cups daily, making it the most consumed beverage worldwide. Coffee beans are primarily grown in tropical countries, with Brazil accounting for almost 50% of the...

Background: This article addresses the civil-military cooperation in response to the COVID-19 crisis. In early 2021, the number of daily infections and the growing number of COVID-19 hospitalizations in Portugal were dramatic, reaching the highest rates in the world. In response, the Armed...

Background: Material Requirements Planning (MRP) is critical in Supply Chain Management (SCM), facilitating effective inventory management and meeting production demands in the manufacturing sector. Despite the potential benefits of automating the MRP tasks to meet the demand for expedited and...

The growing interest in edible insects as a component in animal feed and human food has caught the atten- tion of researchers from various fields, resulting in a multidisciplinary approach. This emerging value chain positions itself as a sustainable and innovative alternative when compared to...

The growing interest in edible insects as a component in animal feed and human food has caught the atten- tion of researchers from various fields, resulting in a multidisciplinary approach. This emerging value chain positions itself as a sustainable and innovative alternative when compared to...

Purpose: This paper aims to investigate how service providers are using their channels to support the handling of customer complaints in a technology-based business network (Tb2N) environment. It aims to discuss the implications from existing misalignments between the service delivery...

With Industry 5.0 already on the horizon, firms need to adapt their strategies to better cater to an increasingly demanding and sustainability-conscious customer base. At the same time, the role of customers has shifted from being mere passive buyers to active users, who not only demand...