Although Kenya’s most recent development goals - the Big Four Agenda: food security, manufacturing, universal health, and affordable housing are aimed at growing the economy, the role of financial inclusion in achieving the agenda remains underexplored. Financial inclusion is the ability of...

Qualitative case study methodology avails a researcher with important tools to study phenomena. This study is based on a university hospital experiencing low patient numbers. A case study approach was used in developing a model on the management of the hospital and other hospitals experiencing...