The potential transformation of labour markets by the emergence of online labour platforms has triggered an intense academic, media and policy debate, but its true scale remains speculation. Nevertheless, adequate policy responses hinge on a good understanding of dynamics - something that will...

This paper presents the latest results of the European Job Quality Index, updated with 2021 data, and compares the relative performance of EU countries on the Index over time. The study makes both a conceptual and an empirical contribution, by proposing an approach to measuring job quality...

This working paper examines the impact on job quality of new digital technologies at work. It applies the multidimensional framework of the ETUI Job Quality Index to an analysis of the 27 EU Member States and data from the 2021 European Working Conditions Telephone Survey. The effects of...

This paper presents a case study of the food delivery platform, Deliveroo, in Belgium in 2016-2018. The case offers insights on the nature of platform work, the workers who perform it, the preferences of workers, the strategy of the platforms, and the role of local regulations. Interestingly,...