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Rethinking and improving the health care service through interactive web technologies
Caridá, Angela; Colurcio, Maria; Melia, Monia - In: Managing consumer services : factory or theater?, (pp. 191-210). 2014
Persistent link: https://www.econbiz.de/10010478139
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Anticipatory value-in-use in early-stage digital health service transformations : how consumers assess value propositions before and after abrupt, exogenous shocks
Dahl, Andrew J.; Peltier, James; Swan, Eric L. - In: Journal of business research : JBR 163 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014303678
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The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun; Wang, Yao-Chin; Wei, Wei; Zhang, Lu; Huo, Da - In: Psychology & marketing 40 (2023) 11, pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
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TheoryOn : a design framework and system for unlocking behavioral knowledge through ontology learning
Li, Jingjing; Larsen, Kai R.; Abbasi, Ahmed - In: MIS quarterly 44 (2020) 4, pp. 1733-1772
Persistent link: https://www.econbiz.de/10012404000
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Predicting fraud in MD&A sections using deep learning
Sivasubramanian, Sachin Velloor; Skillicorn, David B. - In: Journal of business analytics 7 (2024) 3, pp. 197-206
Persistent link: https://www.econbiz.de/10014548404
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Developing an innovative entity extraction method for unstructured data
Zaghloul, Waleed; Trimi, Silvana - In: International Journal of Quality Innovation 3 (2017) 3, pp. 1-10
The main goal of this study is to build high-precision extractors for entities such as Person and Organization as a good initial seed that can be used for training and learning in machine-learning systems, for the same categories, other categories, and across domains, languages, and...
Persistent link: https://www.econbiz.de/10011808322
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Crisis communication on social media - lessons from Covid-19
London, Jackie; Matthews, Kevin - In: Journal of decision systems 31 (2022) 1/2, pp. 150-170
Persistent link: https://www.econbiz.de/10013163019
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Can media and text analytics provide insights into labour market conditions in China?
Bailliu, Jeannine N.; Han, Xinfen; Kruger, Mark; Liu, … - In: International journal of forecasting 35 (2019) 3, pp. 1118-1130
Persistent link: https://www.econbiz.de/10012305233
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A comparative analysis of major online review platforms : implications for social media analytics in hospitality and tourism
Xiang, Zheng; Du, Qianzhou; Ma, Yufeng; Fan, Weiguo - In: Tourism management : research, policies, practice 58 (2017), pp. 51-65
Persistent link: https://www.econbiz.de/10011634642
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Leveraging financial social media data for corporate fraud detection
Dong, Wei; Liao, Shaoyi; Zhang, Zhongju - In: Journal of management information systems : JMIS 35 (2018) 2, pp. 461-487
Persistent link: https://www.econbiz.de/10011885757