Procuring essential products under extreme urgency can save lives and livelihoods, whereas limited research has explored this critical issue. In this paper, we collaborate with a global buying company to run a field experiment during the early COVID-19 outbreak that prompts an emergent need for...

Artificial intelligence (AI) has revolutionized the workplace. In this paper, we explore how an AI supervisor---a robot that provides real-time automatic and programmed guidance to employees---affects employee performance and performance differences between male and female employees. We...

Artificial intelligence (AI) has revolutionized the workplace. In this paper, we explore how an AI supervisor— a data analytics tool that provides real-time feedback to employees—affects employee performance and performance differences between male and female employees. We collaborated with...

Algorithms are taking over decision-making in business. In this paper, we study the effects associated with algorithm aversion in a distribution channel comprising one supplier and one retailer. In this context, algorithm aversion is defined as a cognitive bias that the retailer obeys inferior...

Consumers regard product delivery as an important service component that influences their shopping decisions on online retail platforms. Delivering products to customers in a timely and reliable manner enhances customer experience and companies' profitability. In this research, we explore the...

Environmental issues have recently heightened the public's recognition of environmental regulations that potentially benefit humanity by preventing illness and saving lives. However, how environmental regulations affect the secondary market still remains unclear. In this paper, we explore the...

Previous research has found price discrimination in business-to-consumer (B2C) markets, where buyers are end customers. There is limited research on suppliers' price-quoting behaviors and price discrimination in business-to-business (B2B) markets. It is unclear whether certain characteristics of...