Urbach, Nils; Smolnik, Stefan; Riempp, Gerold - In: Business Process Management Journal 17 (2011) 5, pp. 829-845
Purpose – The overall purpose of this study is to inform practitioners about the levers for improving their employee portals. Design/methodology/approach – The authors introduce a theoretical model that is based on the DeLone and McLean IS success model, which considers the specific...