Laitinen, Erkki K.; Kadak, Tarmo - In: International Journal of Productivity and Performance … 68 (2019) 2, pp. 362-388
Purpose: The purpose of this paper is to use the logical chain of key factors (KFs) to explain the success of performance management systems (PMS) and corporate performance. Design/methodology/approach: The authors use the strength of the KFs chain to capture PMS success. First, the authors...