After 40 years of research with thousands of application-oriented scientific papers, empirical evidence that data envelopment analysis (DEA) has really improved the practice of performance measurement and benchmarking in real-life non-production contexts is rare. The main reason for this deficit...

After 40 years of research with thousands of application-oriented scientific papers, empirical evidence that data envelopment analysis (DEA) has really improved the practice of performance measurement and benchmarking in real-life non-production contexts is rare. The main reason for this deficit...

Google Scholar is used for literature research as well as for evaluations of research performance. To establish Google Scholar’s functional compliance we generate a heuristic method and apply it to business relevant journals, namely those ascertained and rated in VHB-JOURQUAL2 by...