Intel manufacturing relies heavily on IT and Factory Automation during the manufacturing processes. At Intel, everything from scheduling products on the floor and product delivery systems to statistical process control is done through automation systems. Shortly after an Intel meeting described...

RFID (Radio Frequency Identification) technology is on its way. In the last issue of IESE Alumni Magazine (No. 93), the article “Had a Chat With Your Refrigerator Lately?” explored the development and possible impacts of RFID technology. The article outlined how RFID will affect retail by...

There has been a lot of research addressing the relationship between Information Technology (IT) investments and productivity. Most of the work has been based on firm-level metrics such as total IT investment. We present what we believe is one of the first attempts to create a systematic...

Despite the successful conclusion of the season, the members of the Board of Directors of the Association of Tennis Professionals (ATP) were worried. A statement from Novak Djokovic during a joint interview with Rafael Nadal and Roger Federer a few days before the tournament did not get out of...

In this paper we analyze how transactions related to the exchange of goods and services are being performed on the Internet. The adoption of electronic markets in an industry has a disintermediation potential because it can create a direct link between the producer and the consumer (without the...