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Kundupplevd tjänstekvalitet vid etablering i industriella nätverk
Holmlund, Maria
;
Kock, Sören
-
1993
Persistent link: https://www.econbiz.de/10000141961
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Relationsmarknadsföring och betydelsen av kundupplevd tjänstekvalitet : en studie av långsiktiga relationer mellan banker och deras kunder
Kock, Sören
-
1993
Persistent link: https://www.econbiz.de/10000141962
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3
Produktivitetsstyrning i tjänsteföretag
Holmlund, Maria
;
Ravald, Annika
-
1992
Persistent link: https://www.econbiz.de/10000832783
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4
Produktivitetsstyrning i tjänsteföretag
Holmlund, Maria
;
Ravald, Annika
-
1992
Persistent link: https://www.econbiz.de/10004613684
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