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~language:"fra"
~language:"und"
~person:"Bhote, Keki R."
~subject:"Switzerland"
~subject:"USA"
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Bhote, Keki R.
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Next operation as customer (NOAC) : how to improve quality, cost and cycle time in service operations
Bhote, Keki R.
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1991
Persistent link: https://www.econbiz.de/10004102618
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