La 4e de couverture indique : "Dans le débat qui s'est noué autour de la gestion du couple coût-valeur dans la littérature, les contributeurs partent soit du coût, soit de la valeur pour le client, mais ne proposent pas de dispositif formel d'articulation. Notre proposition de pilotage de...

We examine the effect of a hospital's objective (i.e., non-profit versus for-profit) in hospital markets for elective care. Using game-theoretic analysis and queueing models to capture the operational performance of hospitals, we compare the equilibrium behavior of three market settings in terms...

This paper examines the relationship among IT capability, operations strategy decisions and operational performance. Using primary data from a sample of European firms, we test a model of fit between two specific IT capability-building decisions and three competitive priorities, and we analyze...