SEITZ, Victoria; RAZZOUK, Nabil; WILLIAMS, Scott Lee - In: Review of Economic and Business Studies (2008) 2, pp. 77-91
Purpose: To determine the evaluative criteria used when choosing small-package transportation companies, the level of … least important criteria when selecting a small package transportation company. Even though, on-time delivery was ranked the … price. When targeting CEOs, presidents, CFOs, accounting personnel, directors of transportation, and shipping managers …