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Pengaruh Kualitas Jasa Terhadap Kepuasan dan Loyalitas Pelanggan PT. Sriwijaya Air Distrik Medan
Sipayung, Sari Mariahma Nova - 2011
Sari Mariahma Nova Sipayung, 2011, The Influence of Service Quality on Satisfaction And Loyalty of The Customers of PT. Sriwijaya Air District Medan, Prof. Dr. Paham Ginting, MS, Dr. Arlina Nurbaity, SE, MBA.Service business is a vital sector needed by community. Flight services is one of forms...
Persistent link: https://www.econbiz.de/10009464596
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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pelanggan Kasimura Supermart Di Medan
Hendra - 2011
. Kasimura Supermart has been trying to improve its quality service. However, in 2009 the number of Kasimura Supermart customers ….The population in this research is all customers of Kasimura Supermart Medan who have Kasilink shopping card at the end of 2009 which …
Persistent link: https://www.econbiz.de/10009464223