expectations and perceptions of corporate management, the gap between the perception the company's management with service quality …Consumer perceptions the quality a service are often found to differ with expectations. The difference was least … specifications. This study aimed to evaluate the perceptions and consumers expectations in PT. Astra International, Tbk, Toyota after …

this study is to investigate and analyze the influence of leadership, and organizational culture on employee performance in … Leadership, Organizational Culture and Performance.The method used in this study is to survey approach. The study was … first hypothesis suggests that leadership and organizational culture are simultaneously significant effect on the …