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Nababan, Ester Sorta M.
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Pengembangan Model Service Quality Pada Industri Jasa Otomotif Di Kota Medan
Silitonga, Nelson
-
2011
making the observation that the level of
consistency
our customers tend to decrease after the expiration of maintenance …
consistency
and customer loyalty is influenced by the quality of service. …
Persistent link: https://www.econbiz.de/10009464295
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Analisa Strategi Persaingan Kartu Prabayar IM3 Dengan Pendekatan Metode Quality Function Deployment Dan Game Theory (Studi Kasus : PT Indosat Tbk Regional Medan)
Parhusip, Jojor Marulina
-
2011
The high frequency of mobile phone users affect the competitive conditions of telecommunication services operators. Mobile phone users tend to search for telecommunication operators that provide price/tariff economically in accordance with demands they want. As one of telecommunication...
Persistent link: https://www.econbiz.de/10009464336
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