The release of the World Health Report 2000 has brought to the fore the concept of responsiveness as an indicator of health system performance. Responsiveness relates to a system's ability to respond to the legitimate expectations of potential users about non-health enhancing aspects of care...

The release of the World Health Report 2000 has brought to the fore the concept of re sponsiveness as an indicat or of health system performance . Responsiveness relat es to a system’s ability to respond to the legitimate expectations of potential users about non - health enhancing aspects of...