The release of the World Health Report 2000 has brought to the fore the concept of responsiveness as an indicator of health system performance. Responsiveness relates to a system's ability to respond to the legitimate expectations of potential users about non-health enhancing aspects of care...

The release of the World Health Report 2000 has brought to the fore the concept of re sponsiveness as an indicat or of health system performance . Responsiveness relat es to a system’s ability to respond to the legitimate expectations of potential users about non - health enhancing aspects of...

The English version of this text is available at: 'http://ssrn.com/abstract=2481539' http://ssrn.com/abstract=2481539La versión en español de este artículo está disponible en: 'http://ssrn.com/abstract=2439008' http://ssrn.com/abstract=2439008 A versão em português deste artigo está...

The model studies the role of reputation in contracts between providers and purchasers of health care services. The economic literature has examined the case when the demand for health services depends on the quality offered, but because of information asymmetry, we assume that quality is not...

Since the late eighties the Italian National Health System, in particular hospital care, has undergone deep reforms. This paper evaluates the technical efficiency of Italian public hospitals in light of the main features of the hospital system at a regional level. The evaluation was carried out...

Over the last decade two reforms have affected the Italian hospital system, one introducing market mechanisms, the other concerning the tools of planning and expense control assigned to the regional governments. The paper summarizes these institutional changes and describes the evolution of the...