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ICT 시대의 고객-기업 간 가치 공동 창출 : Co-Creation 다중 사례 분석 (Value Co-Creation between Firms and Customers in the ICT Age: Multiple Case Study Analysis)
Chang, Woojung
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2017
Korean Abstract: 인터넷 등 정보통신기술(ICT: Information & Communication Technology)의 발달로 고객과 기업 간의 협력적 상호작용을 통한 co-creation 활동이 급속히 증가 하였다. 그러나 기존 연구들이 고객과의 co-creation을 고객과 기업이...
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