(2004) sudarytą „Kopenhagos perdegimo skalę“ (Copenhagen Burnout Inventory) buvo ištirtas 141 pardavimo ir aptarnavimo …This work is written to find links between values and burnout among sales and service workers. We researched 141 sales … and service workers using Portrait Value Questionnaire – 40 (PVQ- 40) created by Schwartz (2001) and Copenhagen Burnout …

and burnout at work. The methodology of the research. The study was based on four methods: Big Five (NEO FFI), Empathy … Questionnaire (Omdahl, O'Donnell), the Organizational Commitment Questionnaire and Burnout Inventory. It was used the descriptive … with lower emotional stability links to burnout at work much more than those who have higher emotional stability. The lower …

leadership in changes and undergoing conflict situations is defined. In order to achieve defined goal, the author pursued four … gathering, analyzing and systemizing the main findings related to the leadership in changes by managing conflict situations. On …