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Service quality evaluation based on the "flyLAL-Lithuanian Airlines" caseThe object of the thesis: Service quality of … the airline. The problem of the research: Insufficient attention to the service quality of the airline. The aim of the … research: To investigate whether the costumers’ expectations formed by service provider match the customers’ perceived quality …
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Magistro darbo tikslas buvo ištirti organizacinės kultūros formavimosi bei organizacinės kultūros tobulinimo aspektus Šiaulių miesto viešbučiuose, panaudojant mokslinę užsienio ir Lietuvos literatūrą. Tikslui pasiekti buvo panaudota K.S. Cameron ir R. E. Quinn rėminė...
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