.g., Atuahene-Gima, 1996; de Brentani, 2001; Storey and Easingwood, 1998). However, no research in new service development (NSD) has …

The aim of this master’s paper is to explore joint stock company “KAIMAS” activity development perspectives with …

The main objective of this work – investigate main competences, which are crucial for successful business development …, today’s problems and perspectives regarding further development of these competences in Lithuania. Main tasks: • Definition … of main competences that are required to achieve success in modern business development. • Monitoring and analysis of …

Bachelor's thesis examined the development of customer relationship: the concept of customer relationship, also … customer relationship development process, defining relationship development stages, was disclosed. It also consists … relationship development model of five stages, including customers' roles in them. Thesis defines the essence of loyalty too, as …