of color selection, to help organizations to promote customer‘s choice. The first part consists of theoretical color …, analyzed color influence to customer behaviour. In the analytical part first of all are examined color usage examples of …

by various authors organizational culture influencing factors that affect customer service culture. It was determined … that the main customer service affecting factor is human factor. It was established personnel motivation, training in …-service, executive and staff personal approach impact to customer service improvement. In Siauliai Country State Tax Inspectorate …

The importance of customer loyalty for business companies induces further scientific discussion regarding the topic of … customer retention. It is no coincidence that recently customer loyalty studies presented in scientific literature started … focusing on the process of ending relationship between customer and company with the aim to reveal reasons behind the customer …

Together with the rapid development of country‘s economy, increasing competition and expanding markets grows the extent …

resources to facilitate competition, the theories of competitive advantage, also factors of competition of small and medium …

in competition to profit, but it can be expected, the proposal of new users and better than competitors' services … image, has a direct impact on operational efficiency, profit growth, customer satisfaction. Actual Work that he has applied …

There are not many competing companies in taxes refund market, however the competition between them is high. The market …